Sage has released a program fix for Sage 100 Payroll that addresses the issue of employee counts being artificially increased when employee renumbering is performed. This issue can cause clients to get pushed up into the next Payroll pricing tier.
The update is only needed if you are on one of the following Sage 100 versions:
- 2016, Product Update 4 or 5
- 2017, Product Update 1 or 2
If your tier has already been affected, then after the Payroll fix is installed, you will need to renumber employees back to the original employee numbers, and then renumber again back to the new employee numbers.
If you have any third-party enhancements that integrate with your Sage 100 Payroll, please contact us for assistance. Enhancements that are affected by the Sage program fix may require updates and/or reinstallation.
Enhancements that will require an update include Kissinger Certified Payroll and Champ Systems Union/Prevailing Wage Payroll. Certain Blytheco enhancements for Payroll may also be affected, but they will need to be reviewed on a case-by-case basis.
Third-party enhancements that are not affected by the program fix include: Kissinger Direct Deposit, Champ Systems Direct Deposit, and Bennett/Porter’s Form 132 Otter Export.
The program fix can be downloaded from the Knowledgebase section of the Sage Customer Portal. It must be installed on the server, and all users should be out of the software with data entry transactions updated prior to installing.
Should you need assistance installing this program fix, you can contact Sage to use the support service that is included as part of your Payroll subscription plan. Alternatively, Bennett/Porter is happy to provide assistance with the installation, and our rate for this service is $150/hour, billed in 15-minute increments.